FAQ

Yes, Cash on Delivery (COD) is available on orders up to ₹4,999. Please note that a COD charge of ₹150 will be applied to COD orders.

Yes! We regularly offer seasonal sales, special discounts, and promotional offers. Stay updated by following us on social media or checking our website for the latest deals.

Once your order is shipped, you will receive a tracking link via email or SMS. You can use this link to check the real-time status of your order.

For bulk orders, please contact us through the WhatsApp button available on our website. Our team will assist you with pricing and order details.

Yes, We do have physical store. We are headquartered in Karol bagh, Delhi and our warehouse is located in Mundka, Delhi.

You can reach our support team through the WhatsApp button on our website or via the Contact Us page.

If your question is not listed above, please contact us through WhatsApp or the Contact Us page, and our team will be happy to assist you.

If you receive a product that is damaged, defective, or different from what was ordered, you can request a return or replacement within 48 hours of delivery.

To process your request smoothly, please follow these steps:

• Record an unboxing video before opening the package. The video must clearly show the sealed package and the entire unboxing process.
  
• This video will serve as proof in case the product is damaged, defective, or incorrect.
  
• Without proper video evidence, we may not be able to process the return or replacement request.
  

Once you have the video, please contact our WhatsApp support at +91 8860100889 (available Monday to Saturday, 10:00 AM – 6:30 PM). Our team will review the issue and assist you with the return or replacement process.